Customer Care Support Center

Can I reserve a flight using my mobile phone?

If you have an iPhone, you can download our new booking application here.

With this application you can do several things:

Reserve flights
You can reserve flights simply and easily from your mobile phone. You can go forward or back at any point during this process, access our best fares, and see a breakdown of the price of your flight, including the additional services.

Flight changes and additional services
This application allows you to save time and money when you make changes to your flight reservation and/or add additional services, by not having to go to an airport counter. Changes to the date, time, and origin of your flight can be made up to 7 days before flight departure or up to 4 hours before flight departure if you have purchased Flex with your reservation. Please consult the service fees table for the cost associated with the fare.

Access to all bookings
Easily consult your bookings in the “Your booking” section. You can check bookings made via the mobile phone application, or through any of our sales channels (web, travel agencies, etc.).

Passenger profile
In order to save time and avoid having to fill out the same information again and again, this application allows you to automatically fill in the passenger and contact information from your profile. We recommend that you save your passenger profile in order to save time on future searches and purchases using this application.

Flight status
For your convenience, this application lets you know the status of your flights at any time. You only need to enter in the route, date, or flight number.

Mobile check-in (at airports with permitted access)
For greater comfort, you can check in right from your cell phone. That way, you save having to print out your boarding passes and you can go directly to your gate.

All the information at your fingertips
With this application, you can receive information relevant to your flight, easily access our online help and find out about our current events firsthand by directly accessing our profile on Facebook and our Twitter account.

With the aim of making your experience on Volotea more comfortable, we are working daily to improve our mobile application. Don't hesitate to send us your suggestions for this application to mobile@volotea.com.

If you are already a user of our application and wish to write a recommendation or evaluate the application, please send us your comments here.

 

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