Customer Care Support Center

How can I choose the best seats for my trip?

During the booking process, you can select the seat that is most convenient for you for your outbound flight and return trip. You can also select seats during the check-in process or via the Assign seat section.

If you decide not to select a seat, Volotea will automatically assign you one. In this case, we cannot guarantee that the passengers on your booking will fly together. The automatic assignment of seats is governed by weight distribution and fuel optimization criteria for the plane.

For your greatest comfort and that of those accompanying you, we recommend that you select your seats when you book your tickets, during the online check-in process, or via the Assign seat section, once you have received the confirmation for your booking and up to 2 hours before your flight departure.

In order to select seats via the Assign seat section, enter in the confirmation number for your booking and the email contact or last name of one of the passengers.

If you have already checked in online and have your boarding pass, you can still select seats or change them up to 2 hours before your flight departure. However, in this case remember to go back and print out your boarding pass again so that the new seat selection appears correctly.

Consult the costs for your seat selection on the service fees table.

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