Customer Care Support Center

Can I make changes to my booking?

Via the Your booking section of our website you can change the dates, change the origin and/or destination and change the name of the passengers on the booking.

You can make date or destination changes from the moment you receive the email confirmation of your reservation and up to 7 days before flight departure. You can change name up to 4 hours before your flight departure. Name change option is not available if you have already flown your outward flight neither if passenger is a Megavolotea member.

If you have purchased the Flex plan, then you can make unlimited changes to the date and the itinerary up to 4 hours before your flight departure, with no additional cost (you would only have to accept any possible changes to corresponding fares).

Check the 
additional fees for date/name/itinerary changes in the service fees table. Besides the change fee, you would need to pay the fare difference between the original flight and the new one at the time of the change (if there is any). Please notice that if the new flight has a lower price than the original one, Volotea will not refund the difference.
 

Date Change
 

Flex Included                          

                                                  

You can make unlimited changes up to 4 hours before your flight departure.

Cost: Fare difference.

 

 

 

Flex not included

 

You can make changes up to 7 days before your flight departure.

Cost: 50 € per person - each way + fare difference.

 


Change origin and/or Destination
 

Flex Included                          

                                                    

You can make unlimited changes up to 4 hours before your flight departure.

Cost: Fare difference.

 

 

 

Flex not included

 

You can make changes up to 7 days before your flight departure.

Cost: 50 € per person - each way + fare difference.




Name Change
 

Flex Included                      

                                          

You can change name up to 4 hours before your flight departure

Cost: 40 € per person each way + fare difference.

 

 

 

Flex not included

 

You can change name up to 4 hours before your flight departure

Cost: 40 € per person each way + fare difference.




 



 

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