Customer Care Support Center

Can I travel with my baby?

Babies from 7 days to 23 months of age may travel on their mother’s or father’s lap.
In addition, you may bring two articles of equipment for children at no additional cost: a baby stroller, a seat or a folding carrier. These items should be registered at the check-in counter.

Once registered, you may proceed with the stroller until you reach the gate, where our personnel will take it and load it onto the aircraft hold. When you arrive at your destination, you will be able to collect it at the baggage carousel.

If you have a stroller that meets the carry-on baggage measurements of 50 x 40 x 20 and you would prefer to take it on board instead of checking it, remember that you must choose between bringing the folding stroller or your carry-on baggage. In addition, you may still bring a second bag that measures a maximum of 35 x 20 x 20 cm and must be able to be stowed under the seat in front of you. Both items weighed together cannot, under any circumstances, exceed a weight of 10 kg.  As they do not have their own seat on the aircraft, babies will not have the right to bring carry-on baggage.
For safety reasons, babies under 7 days old may not travel on board.

Babies must pay the single fee defined in the service fees table, in the Infant fee (under 2 years) section.

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