Customer Care Support Center

Can I fly with a stroller or a baby car seat?

Yes, you can bring two baby equipment items at no additional charge and choose between: a baby carriage, an infant car seat and a fold-away cot. The items must be tagged at the check-in desk. 

Once tagged, the stroller can be carried up to the boarding gate, where our staff will take it and stow it in the baggage compartment. Once at your destination, you can pick it up at the baggage carousel.

If you have a stroller that meets the carry-on baggage measurements of 55 x 40 x 20 cm and you would prefer to take it on board instead of checking it, remember that you must choose between bringing the folding stroller or your carry-on baggage. In addition, you may still bring a second bag that measures a maximum of 35 x 20 x 20 cm and must be able to be stowed under the seat in front of you. Both items weighed together cannot, under any circumstances, exceed a weight of 10 kg

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