Customer Care Support Center

What are the telephone number and business hours for Volotea's Customer Care Support Center?

Note: if you want to save the costs of telephone calls, you can contact our Customer Service by e-mail (via the form found on the Contact section of our website) or via a social network. In any event, we will attend you as soon as possible.

If you still prefer to contact our Customer Service by phone, below are the available telephone numbers:

Telephone numbers for booking information:

If you already have a confirmed booking and need to check any information about it - such as date and time of flights, names of passengers, additional services that you purchased, etc. - you can call at any time of the day, 24 hours a day, 365 days a year, the following telephone numbers. An automated information system will provide you with the information that you need:

Spain (+34) 93 122 4319

Note: The cost of calls from cell phones may vary depending on the operator.​

Italy (+39) 0694 502 850

Note: The price of the call is € 0.10/min + an established fee of € 0.05, not including taxes, from a fixed line.

France ​(+33) 186 654 360

Note: The price of the call is € 0.10/min + an established fee of € 0.094, not including taxes, from a fixed line.

In all cases, the cost of the calls from mobile phones may vary depending on the operator.

Please remember to have the confirmation number on hand, as we will ask you for it in order to provide the information that you need.

Telephone numbers for the Reservations Center and Customer Service:

If, on the other hand, you wish to make a new flight booking, need clarification regarding Volotea's services, want to make a complaint, check something or make a suggestion, please contact our Customer Service agents, from 07:00 a.m. to 22:00 p.m., 365 days a year, via the following telephone numbers:

Spain 807 403 170

Note: The price of the call is € 0.987/min + an established fee of € 0.09, not including taxes, from a fixed line.

Italy 895 895 4404

Note: The price of the call is € 1.00/min + an established fee of € 0.10, not including taxes, from a fixed line.

France 0899 232 050

Note: The price of the call is € 0.284/min + an established fee of € 1.128, not including taxes, from a fixed line.

International calls (+34) 93 12 20 717

For international calls outside Spain, Italy and France.

In all cases, the cost of the calls from mobile phones may vary depending on the operator. Please remember that you can book flights for free on our website.

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