Customer Care Support Center

Can I carry a second item of hand luggage?

Yes, you can carry up to two items of hand luggage without additional cost. The measurements of the larger item must be a maximum of 55 x 40 x 20cm. The smallest one can measure up to 35 x 20 x 20cm and you must be able to store it under the seat in front of you. Both items weighed together cannot, under any circumstances, exceed 10 Kg. If the measurements do not meet those mentioned above, you will have to check your luggage into the hold of the plane and pay the cost indicated in our service fees table.
On flights with a high number of passengers, we cannot guarantee that all hand luggage can be stored in the cabin. We recommend that you arrive early because if you are one of the first 75 passengers to board, we guarantee that your hand luggage will be stored in the cabin and not in the hold.
If it is necessary to transfer your hand luggage to the hold of the plane due to a lack of space, this service will be provided for free.

Remember that all luggage will be reviewed at the boarding gate.

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