Customer Care Support Center

What should I do if my hand luggage does not meet requirements?

If your hand luggage does not comply with Volotea's regulations because it exceeds the quantity, weight and/or measurements indicated, you cannot take it into the cabin and it will be loaded into the plane's hold, for an additional cost that you can find in our service fees table.
 
The carrier reserves the right to cancel the booking and deny boarding to any passengers that do not comply with the hand luggage requirements indicated.

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