Customer Care Support Center

Which airports do not allow the online check-in?

The online check-in is not available for flights departing from Faro, Madeira or Cefalonia, nor flights departing from Tirana and heading to Verona.
If you are travelling from any of this airports, you will have to proceed to the check-in desks at the airport for prior validation of you travel document and collect your boarding pass.

For information on the required travel documents, please check What documentation do I need to fly? and What documentation do Albanian and Moldovan citizens travelling to Italy need?

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