Customer Care Support Center

What is Express Boarding?

Express Boarding is a service that’s included if you’re a member of Megavolotea Plus or if you opt for Combo Plus during the booking process.

If you have Express Boarding, we offer you the chance to be one of the first to access the boarding area and guarantee that your hand luggage will travel with you in the cabin, as long as it complies with the established requirements and there is enough space available on board.

Also, where airport infrastructure permits, you can be one of the first passengers to board the plane too.
 
When the boarding process begins, the airport staff will put a call out for the passengers who have opted for this service (indicated on the boarding pass with the letters PRBD) to make sure they board first.

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