Customer Care Support Center

Why cannot I contact through WhatsApp?

We remind you that our customer service through WhatsApp is only available for Megavolotea customers.
If you are a member of the programme, please make sure the telephone you are contacting us from is the one that appears in your profile. You can update the telephone number on your profile following this link.
If you are not a Megavolotea customer yet, you can find all the information you need to subscribe here and you can contact us through the usual customer service channels.

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